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Please note that we're unable to offer support over the phone.

Please refer to our top FAQs listed below, before completing the contact form.

Faulty products

Please return the product to us in its original packaging. We will be able to provide a replacement or full refund if the item/s are found to be faulty. Read more about our returns policy here.

Issues with an order

Please fill in the contact form and add your order number above your message detailing the issue, so we can look into this as quickly and efficiently as possible.

Shipping & Returns

We are unable to process orders for delivery on weekends or public holidays and do not currently ship outside of the United Kingdom. To find about more about our shipping & returns click here.

Drop shipping

We do not currently offer drop shipping.

PR & Affiliate enquiries

Please contact or call directly on the number below.




0845 646 0212


PowerSquad c/o Thumbs Up, Unit L, Braintree Industrial Estate
Braintree Road, Ruislip, Middlesex, HA4 0EJ, United Kingdom